Free-tier limits
What it is
Section titled “What it is”Every new syndicate starts on the free tier automatically. The free tier is deliberately small but fully functional: every feature of the paid tier is available, subject only to the limits below. Nothing is gated behind a paywall.
The limits are a size constraint: once you outgrow them, you upgrade. See upgrade prompt for what happens at that moment.
Who can use it
Section titled “Who can use it”- Prospect: reads this to understand what a trial costs (nothing) and what it contains.
- Admin: any syndicate you create starts here and stays here until you upgrade. The limits are shown on the subscription settings screen.
- Member: never personally charged; joins at no cost.
Where to find it
Section titled “Where to find it”- Admin tab → Subscription (under the Syndicate section). The screen shows your current plan; free-plan syndicates see the limits summary there.
Fields / options
Section titled “Fields / options”The free tier has exactly three limits, and one role that sits outside all of them:
| Limit | Value |
|---|---|
| Assets | 1 per syndicate |
| Members | 3 per syndicate, counting admins and members only |
| Viewers | unlimited |
| Free syndicates | 1 per user (across all syndicates you have created) |
Behaviour rules
Section titled “Behaviour rules”- A new syndicate is placed on the free tier the moment it is created. No action is needed.
- Every feature on the paid tier is available on the free tier: calendar, bookings, usage logging, maintenance, squawks, member rates, auto-finalisation, notifications, imports, ICS feeds, offline mode. The only differences are the limits above.
- The asset limit is enforced when you try to add a second asset. Adding the second asset is blocked; the upgrade prompt fires.
- The member limit counts seats, not people. A seat is held by an admin or a member; viewers take up no seat and are not counted, so a free syndicate already at three can invite as many viewers as it likes and is never asked to upgrade for one. The limit is enforced when you tap Generate Invitation for a fourth admin or member: that invitation is blocked and the upgrade prompt fires.
- Outstanding invitations hold their seat. A pending invitation to a seat-consuming role counts towards the three from the moment it is sent, so the limit cannot be sidestepped by leaving invitations open. Withdrawing it frees the seat at once. An invitation that reaches its expiry date without being accepted is cleared automatically, and Syndik8 runs that clear-up every hour, so the seat is back on every device within an hour of the invitation lapsing. Invitations that have already been accepted are never affected by it.
- A member who has left the syndicate releases their seat. Their record is kept for the history and does not count.
- The free-syndicate-per-user limit caps how many free-tier syndicates one user can create. A user who already has a free-tier syndicate they created and tries to create a second must upgrade the existing one, or be on the paid tier, before the second syndicate can be created.
- The count is of syndicates you created, and only the open ones. Belonging to somebody else’s free syndicate does not use up your allowance, and a syndicate of yours that has been closed no longer counts. Once any syndicate you created is on a paid plan, the cap does not apply to you at all.
- Members joining your syndicate are never charged.
- There is no time limit on the free tier. You can run on it indefinitely within the limits.
- Downgrading from paid to free needs no further steps when the syndicate is within the free-tier limits. Cancellation from the web version is handled through the checkout flow.
- If a paid syndicate reverts to free while still over the limits, it does not lose its data: it goes read-only until you resubscribe or trim back within the limits, and is removed only after a retention period if left unresolved. See grace period and read-only.
See also
Section titled “See also”- Pricing: the paid-tier rates
- Upgrade prompt: what happens when a free-tier limit is hit
- Founding pricing: the 50% off first-50 offer
- Grace period and read-only: what happens if a paid subscription lapses