Advance notice
An advance notice is the pre-debit notification Syndik8 sends to a member before each Direct Debit collection. The notice tells the member exactly what is about to be collected and gives them a window in which to dispute it.
Bacs scheme rules require an advance notice before every collection. Syndik8 sends it about two London working days before the debit: the payment provider sends the formal advance-notice email, and Syndik8 shows an in-app “debit incoming” notice (with a push where opted in).
A notice is in one of four states:
issued: sent; awaiting outcome.disputed: the member objected during the dispute window. The collection will not run.honoured: the notice ran through to a collection without dispute.superseded: a later notice replaced this one (e.g. the amount was corrected before the charge date).
Disputing a notice is a self-service action for the member. Server-side, the dispute write auto-flips the notice’s status to disputed, and the runner refuses to submit any notice not in issued at submission time. Disputing does not cancel the underlying mandate, only this collection is stopped; the next billing cycle will issue a fresh notice for the same outstanding transactions.