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Syndik8

Mandate

A mandate is the standing instruction a member gives their bank to permit collections from a specified payee. In Syndik8, the payee is the syndicate (via the payment provider), and the mandate is what makes Direct Debit collections possible.

A member sets up a mandate once. From then on, the syndicate’s Direct Debit collection can pull whatever has fallen due (subject to an advance notice) without the member having to authorise each collection individually.

A mandate is in one of four states:

  • pending: not used today; a new mandate is recorded active as soon as the member finishes the provider’s form.
  • active: signed and ready to collect against.
  • cancelled: the member or admin cancelled it. Affects future collections only; does not retroactively undo past ones.
  • rejected: the bank rejected the mandate (typically AUDDIS, invalid account details).

Only one mandate is active at a time per syndicate per member; a member can hold a sequence of mandates over time as old ones are cancelled and new ones set up.

See also

Section titled “See also”