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Syndik8

Upgrade from free to paid

Lift your syndicate’s member and asset limits by taking out a paid subscription.

Before you start

Section titled “Before you start”
  • You must be an admin of the syndicate. Any admin can complete the checkout.
  • Paid pricing is £24 per aircraft per month including VAT, or ten months’ worth on annual billing. Worked examples are on pricing; founding pricing halves the rate for the first 50 paid subscriptions.
  • The upgrade path depends on the platform you are on. Web goes directly to checkout. iOS and Android hand off to email, in line with store rules.

Upgrade on web

Section titled “Upgrade on web”
  1. Open the syndicate and go to the Admin tab, then tap Subscription.
  2. Tap Upgrade. A secure checkout page opens in a new browser tab.
  3. Complete the checkout on that page. On success, your syndicate moves to the paid plan immediately and the free-tier limits lift.

You can also reach the checkout by trying an action that hits a free-tier limit (adding a second aircraft, or inviting a fourth member). A dialog titled Upgrade Your Plan appears with Cancel and Upgrade Now. Upgrade Now opens the same checkout page.

Upgrade on iOS or Android

Section titled “Upgrade on iOS or Android”

On mobile you cannot upgrade inside the app, because Apple and Google store rules forbid routing payment outside their stores for this kind of subscription. The app hands you off to email instead.

  1. When you try an action that would break a free-tier limit, a brief notice appears at the bottom of the screen explaining the limit.
  2. In the background, the app sends an email to the address on your account containing an upgrade link to the web version.
  3. Open the email and follow the link on a desktop or laptop browser. You land on the same web checkout page described above.
  4. Complete the checkout on the web. Your syndicate moves to the paid plan as soon as the checkout succeeds; the change syncs to the app on your phone automatically.

You do not need to ask for the email: it is sent automatically when you hit a limit, subject to a server-side cooldown so repeated taps do not spam you.

If it goes wrong

Section titled “If it goes wrong”
  • The dialog is hidden on web. You are probably not an admin of the syndicate. Only admins can upgrade.
  • No email arrived on mobile. Check the account email set on your profile (Settings → Account). The email goes to that address; you cannot redirect it. The server-side cooldown may also skip a bump if one was sent recently.

See also

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